ADMINISTRATIVE ASSISTANT – Douala
GESPROS SA
Douala, Littoral, Cameroon
·31 Jan. 2024
·Non spécifié
·Secrétaire - Assistant(e)
·Assistant(e) Administratif (ve)
- Provides administrative support to ensure efficient office operations.
- Maintains physical and digital filing systems.
- Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
- Responds to emails and other digital queries and correspondence.
- Manages calendars for senior staff, including making travel arrangements.
- Drafts and edits letters, reports, and other documents.
- Inputs and updates information in databases and spreadsheets.
- Prepares meeting agendas and takes meeting minutes.
- Coordinates logistics for meetings, including room setup and catering.
- Uses word processing and presentation software to create and edit documents.
- Operates and maintains office equipment, including printers, copiers, and fax machines.
- Works with maintenance staff and outside vendors to ensure office equipment is in good working order and office supplies are always on hand.
- Researches as requested and compiles and summarizes information for reports or presentations.
- Works closely with other administrative staff and supports other colleagues as needed.
- Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
- Ensures that deadlines are met and adapts to changing priorities.
- Presents a positive and professional image for the organization.
- Bilingual (English/French) proficiency in English is required
- Excellent customer service skills
- Must be proficient in standard office platforms ( Microsoft Word and Excel), good experience with SAGE and ODO is a plus.
- 3+ years experience in similar field
- Effective communications skills, in writing and verbally
- Digital literacy and research skills, including the ability to analyze the reliability of information
- Familiarity with standard office platforms, such as Microsoft Office and Quick-books
- Data management and entry skills, including the ability to maintain and improve filing systems
- Accurate record keeping
- Time management, multitasking, and flexibility
- Organizational skills
- Accuracy and attention to detail
- Supply management and inventory control
- Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette, and the ability to diffuse tense situations
- Ability to work well under pressure and navigate multiple deadlines
- Proactive approach to problem-solving and process improvement
- Ability to work well independently and in collaboration with others
- Event planning and coordination
- This role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role
- Bachelor's degree or associate’s degree or equivalent experience
- Certified Administrative Professional (CAP) or Microsoft Office Specialist (MOS) certification is a plus
- Past administrative experience or tenure in an office setting a plus
- Strong interpersonal, customer service and communication skills
- Ability to multitask
- Proficient in Microsoft Office suite
Plus, we offer:
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
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