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ADMINISTRATIVE ASSISTANT – Douala

GESPROS SA

Douala, Littoral, Cameroon

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31 Jan. 2024

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Non spécifié

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Secrétaire - Assistant(e)

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Assistant(e) Administratif (ve)

Description
For over a decade, our people have delivered innovative and impactful transport logistics solutions.
Today, GESPROS SA is growing faster than ever before. And we need more people who are driven to make a big impact.
Aroused. Inquisitive. Agile. Does that sound like you?
GESPROS SA invites you to be part of our dynamic and fulfilling workplace, where no two days are alike.
Your unique skills, experiences, outlook are just what we need to shape the 'logistics of tomorrow'.
The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.
Missions / Responsabilités / Activités
  • Provides administrative support to ensure efficient office operations.
  • Maintains physical and digital filing systems.
  • Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
  • Responds to emails and other digital queries and correspondence.
  • Manages calendars for senior staff, including making travel arrangements.
  • Drafts and edits letters, reports, and other documents.
  • Inputs and updates information in databases and spreadsheets.
  • Prepares meeting agendas and takes meeting minutes.
  • Coordinates logistics for meetings, including room setup and catering.
  • Uses word processing and presentation software to create and edit documents.
  • Operates and maintains office equipment, including printers, copiers, and fax machines.
  • Works with maintenance staff and outside vendors to ensure office equipment is in good working order and office supplies are always on hand.
  • Researches as requested and compiles and summarizes information for reports or presentations.
  • Works closely with other administrative staff and supports other colleagues as needed.
  • Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
  • Ensures that deadlines are met and adapts to changing priorities.
  • Presents a positive and professional image for the organization.
Compétences / Exigences / Qualités
  • Bilingual (English/French) proficiency in English is required
  • Excellent customer service skills
  • Must be proficient in standard office platforms ( Microsoft Word and Excel), good experience with SAGE and ODO is a plus.
  • 3+ years experience in similar field
  • Effective communications skills, in writing and verbally
  • Digital literacy and research skills, including the ability to analyze the reliability of information
  • Familiarity with standard office platforms, such as Microsoft Office and Quick-books
  • Data management and entry skills, including the ability to maintain and improve filing systems
  • Accurate record keeping
  • Time management, multitasking, and flexibility
  • Organizational skills
  • Accuracy and attention to detail
  • Supply management and inventory control
  • Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette, and the ability to diffuse tense situations
  • Ability to work well under pressure and navigate multiple deadlines
  • Proactive approach to problem-solving and process improvement
  • Ability to work well independently and in collaboration with others
  • Event planning and coordination
Qualifications
  • This role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role
  • Bachelor's degree or associate’s degree or equivalent experience
  • Certified Administrative Professional (CAP) or Microsoft Office Specialist (MOS) certification is a plus
  • Past administrative experience or tenure in an office setting a plus
  • Strong interpersonal, customer service and communication skills
  • Ability to multitask
  • Proficient in Microsoft Office suite
Vos Avantages
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage and a range of exciting programs/benefits designed to support your physical, financial and social well-being.
Plus, we offer:
  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you
Profil du candidat
Documents de candidature
» Motivation Letter
» Resume
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